All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Main application Operational
90 days ago
99.91 % uptime
Today
Insurance Processing Operational
90 days ago
100.0 % uptime
Today
Telehealth Service Operational
90 days ago
99.97 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Insurance Operational
Insurance Processing - Eligible Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SimplePractice Service Availability
Fetching
Nov 30, 2025

No incidents reported today.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
Resolved - A fix has been released for this issue and it has been resolved.
Nov 17, 05:11 PST
Update - We are continuing to work on a fix for this issue.
Nov 15, 20:14 PST
Update - We are continuing to work on a fix for this issue.
Nov 15, 14:59 PST
Identified - We've been alerted to an issue where customers may have issues accessing the Save button when creating or editing blocks of availability, and will be working to have this resolved as soon as we can.

If met with this issue we've noted that decreasing the Zoom on your browser will allow you to access the Save button to create or make changes to existing blocks of availability.

Nov 15, 11:10 PST
Nov 16, 2025

No incidents reported.